Citibank: Was sent to collections with no notice, no emai...
Un Citibank avis client de l'utilisateur GetHuman ~upsetciticustomer de novembre 26, 2017
Background on ~upsetciticustomer's case
GetHuman: ~upsetciticustomer - can you tell our other Citibank customers when your case took place?
~upsetciticustomer: Sure. It was morning, on novembre 22.
GetHuman: Did you reach out to Citibank, and if so, how?
GetHuman: And which of these common Citibank customer issues best describes the reason you wanted to talk to them?
(Shows ~upsetciticustomer a list of common Citibank problems)
~upsetciticustomer: "Get Banking Help" was why I was trying to call.
~upsetciticustomer's review of Citibank customer service
GetHuman: So how would you sum up your experience for GetHuman's Citibank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~upsetciticustomer: Was sent to collections with no notice, no emails, no calls, no letters, and no ability to log onto my account. they revoked that the minute I went late. Illegally sent to collections. Now can't get ahold of a single soul. Just a da mn fax number.
GetHuman: Let's quantify your experience contacting Citibank. On a scale of 1 to 5, how easy is it go get help on a Citibank problem?
~upsetciticustomer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~upsetciticustomer: I'd give them a four out of five on communication.
GetHuman: And what about Citibank's ability to quickly and effectively address your problem?
~upsetciticustomer: For that I would say three out of five.
GetHuman: And finally- any advice for other Citibank customers?
~upsetciticustomer: Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour Citibank pour savoir qui vous êtes.
GetHuman: Well there you have it. Some useful feedback and words from ~upsetciticustomer taken from his Citibank customer service problem that occurred on novembre 22, 2017.