i talked two times with citibank live chat agen...
Un Citibank avis client de l'utilisateur GetHuman GetHuman-kangdon de décembre 1er, 2017
Background on GetHuman-kangdon's case
GetHuman: GetHuman-kangdon - can you tell our other Citibank customers when your case took place?
GetHuman-kangdon: Yes I can. It was middle of the night, on novembre 23.
GetHuman: Did you reach out to Citibank, and if so, how?
GetHuman: And which of these common Citibank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-kangdon a list of common Citibank problems)
GetHuman-kangdon: "Question" was why I was trying to call.
GetHuman-kangdon's review of Citibank customer service
GetHuman: So how would you sum up your experience for GetHuman's Citibank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-kangdon: i talked two times with citibank live chat agents and both time they said i can block my citibank...
GetHuman: Can you tell the rest of us a bit more from what happened on 11/23/17?
GetHuman-kangdon: i talked two times with citibank live chat agents and both time they said i can block my citibank card in korea even though i create it in usa but i went korea citibank today and i could not block my citibank
GetHuman: Let's quantify your experience contacting Citibank. On a scale of 1 to 5, how easy is it go get help on a Citibank problem?
GetHuman-kangdon: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-kangdon: I'd give them a four out of five on communication.
GetHuman: And what about Citibank's ability to quickly and effectively address your problem?
GetHuman-kangdon: For that I would say one out of five.
GetHuman: And finally- any advice for other Citibank customers?
GetHuman-kangdon: Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour Citibank pour savoir qui vous êtes.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-kangdon taken from his Citibank customer service problem that occurred on novembre 23, 2017.