Aer Lingus: if the airline reschedules a flight, you have t...

Un Aer Lingus avis client de l'utilisateur GetHuman ~dellboy de novembre 24, 2017

Background on ~dellboy's case

GetHuman: ~dellboy - can you tell our other Aer Lingus customers when your case took place?
~dellboy: Yes. It was middle of the night, on novembre 18.
GetHuman: Did you reach out to Aer Lingus, and if so, how?
~dellboy: I used the 516-622-4226 number I found for on the GetHuman Aer Lingus customer phone number page I was on: Aer Lingus Customer Service Phone Number
GetHuman: And which of these common Aer Lingus customer issues best describes the reason you wanted to talk to them?
(Shows ~dellboy a list of common Aer Lingus problems)
~dellboy: "Baggage problem" was why I was trying to call.

~dellboy's review of Aer Lingus customer service

GetHuman: So how would you sum up your experience for GetHuman's Aer Lingus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dellboy: if the airline reschedules a flight, you have to get to the airport of there choice no matter the costs or inconvenience and stress. **** poor customer service. once you pay your fare you become a *ndclass consideration. you were only first class before you paid your fare. B.A. will get my fare in future.
GetHuman: Let's quantify your experience contacting Aer Lingus. On a scale of 1 to 5, how easy is it go get help on a Aer Lingus problem?
~dellboy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dellboy: I'd give them a two out of five on communication.
GetHuman: And what about Aer Lingus's ability to quickly and effectively address your problem?
~dellboy: For that I would say five out of five.
GetHuman: And finally- any advice for other Aer Lingus customers?
~dellboy: Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour Aer Lingus pour savoir qui vous êtes.
GetHuman: Well there you have it. Some useful feedback and words from ~dellboy taken from his Aer Lingus customer service problem that occurred on novembre 18, 2017.

Aer Lingus

4.00 of 5 stars | 39 reviews

~dellboy's Aer Lingus Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Aer Lingus, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Aer Lingus in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!