Aer Lingus: Business Class customer due to fly April...

Un Aer Lingus avis client de l'utilisateur GetHuman ~ratty50 de novembre 24, 2017

Background on ~ratty50's case

GetHuman: ~ratty50 - can you tell our other Aer Lingus customers when your case took place?
~ratty50: Yup. It was evening, on novembre 15.
GetHuman: Did you reach out to Aer Lingus, and if so, how?
~ratty50: I used the 516-622-4226 number I found for on the GetHuman Aer Lingus customer phone number page I was on: Aer Lingus Customer Service Phone Number
GetHuman: And which of these common Aer Lingus customer issues best describes the reason you wanted to talk to them?
(Shows ~ratty50 a list of common Aer Lingus problems)
~ratty50: "Make a booking" was why I was trying to call.

~ratty50's review of Aer Lingus customer service

GetHuman: So how would you sum up your experience for GetHuman's Aer Lingus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ratty50: Business Class customer due to fly April **** ** Birthday Birmingham to Chicago ,Pay Business fare and Fly Economy BM to Dublin most unfair , no good will , not interested AER LINGUS **p a min call rate No Email contact, Booking Easy try getting Reservation or Cust Service real help, forget it.*Must be the worst service I have had in ** years of Flying . so poor would give a negative score if I could SO SCORE is *
GetHuman: Let's quantify your experience contacting Aer Lingus. On a scale of 1 to 5, how easy is it go get help on a Aer Lingus problem?
~ratty50: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ratty50: I'd give them a five out of five on communication.
GetHuman: And what about Aer Lingus's ability to quickly and effectively address your problem?
~ratty50: For that I would say two out of five.
GetHuman: And finally- any advice for other Aer Lingus customers?
~ratty50: Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour Aer Lingus pour savoir qui vous êtes.
GetHuman: Well there you have it. Some useful feedback and words from ~ratty50 taken from his Aer Lingus customer service problem that occurred on novembre 15, 2017.

Aer Lingus

4.00 of 5 stars | 39 reviews

~ratty50's Aer Lingus Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Aer Lingus, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Aer Lingus in any way.

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