OnStar: PERFECT! THE MAN THAT WAITED ON ME GAVE ALL INF...

Un OnStar avis client de l'utilisateur GetHuman ~DIXIE FLOYD de novembre 22, 2017

Background on ~DIXIE FLOYD's case

GetHuman: ~DIXIE FLOYD - can you tell our other OnStar customers when your case took place?
~DIXIE FLOYD: Yeah. It was middle of the night, on novembre 18.
GetHuman: Did you reach out to OnStar, and if so, how?
~DIXIE FLOYD: I used the 888-466-7827 number I found for on the GetHuman OnStar customer phone number page I was on: OnStar Customer Service Phone Number
GetHuman: And which of these common OnStar customer issues best describes the reason you wanted to talk to them?
(Shows ~DIXIE FLOYD a list of common OnStar problems)
~DIXIE FLOYD: "Loyalty program" was why I was trying to call.

~DIXIE FLOYD's review of OnStar customer service

GetHuman: So how would you sum up your experience for GetHuman's OnStar customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DIXIE FLOYD: PERFECT! THE MAN THAT WAITED ON ME GAVE ALL INFIRMATION I NEEDED AND TOOK CARE OF MY PROBLEM IN LESS THAN ONE MINUTE. I WAS VERY IMPRESSED.
GetHuman: Let's quantify your experience contacting OnStar. On a scale of 1 to 5, how easy is it go get help on a OnStar problem?
~DIXIE FLOYD: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DIXIE FLOYD: I'd give them a three out of five on communication.
GetHuman: And what about OnStar's ability to quickly and effectively address your problem?
~DIXIE FLOYD: For that I would say two out of five.
GetHuman: And finally- any advice for other OnStar customers?
~DIXIE FLOYD: Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour OnStar pour savoir qui vous êtes.
GetHuman: Well there you have it. Some useful feedback and words from ~DIXIE FLOYD taken from his OnStar customer service problem that occurred on novembre 18, 2017.

OnStar

3.71 of 5 stars | 43 reviews

~DIXIE FLOYD's OnStar Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like OnStar, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with OnStar in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!