Just got off the phone with general motors cust...

Un General Motors avis client de l'utilisateur GetHuman ~AJ de novembre 24, 2017

Background on ~AJ's case

GetHuman: ~AJ - can you tell our other General Motors customers when your case took place?
~AJ: Yes. It was middle of the night, on novembre 14.
GetHuman: Did you reach out to General Motors, and if so, how?
~AJ: I used the 800-462-8782 number I found for on the GetHuman General Motors customer phone number page I was on: General Motors Customer Service Phone Number
GetHuman: And which of these common General Motors customer issues best describes the reason you wanted to talk to them?
(Shows ~AJ a list of common General Motors problems)
~AJ: "Warranty" was why I was trying to call.

~AJ's review of General Motors customer service

GetHuman: So how would you sum up your experience for GetHuman's General Motors customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AJ: Just got off the phone with general motors customer service again for the *th time in * months about another recall on Malibu and for the *th time was told the parts are not in yet and I can not be reinbursed for and unsafe vehicle there dealer located in Montgomery al told my wife and son they could drive with the steering problem, which i had repaired with my on money. Bottom line bunch of liars.
GetHuman: Let's quantify your experience contacting General Motors. On a scale of 1 to 5, how easy is it go get help on a General Motors problem?
~AJ: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AJ: I'd give them a five out of five on communication.
GetHuman: And what about General Motors's ability to quickly and effectively address your problem?
~AJ: For that I would say five out of five.
GetHuman: And finally- any advice for other General Motors customers?
~AJ: Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour General Motors pour savoir qui vous êtes.
GetHuman: Well there you have it. Some useful feedback and words from ~AJ taken from his General Motors customer service problem that occurred on novembre 14, 2017.

General Motors

2.50 of 5 stars | 39 reviews

~AJ's General Motors Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like General Motors, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with General Motors in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!