General Motors: duramax starts then dies
Un General Motors avis client de l'utilisateur GetHuman GetHuman-parkcore de décembre 5, 2017
Background on GetHuman-parkcore's case
GetHuman: GetHuman-parkcore - can you tell our other General Motors customers when your case took place?
GetHuman-parkcore: Yeah. It was evening, on novembre 27.
GetHuman: Did you reach out to General Motors, and if so, how?
GetHuman: And which of these common General Motors customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-parkcore a list of common General Motors problems)
GetHuman-parkcore: "Recall" was why I was trying to call.
GetHuman-parkcore's review of General Motors customer service
GetHuman: So how would you sum up your experience for GetHuman's General Motors customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-parkcore: duramax starts then dies
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-parkcore: The truck has no issues with the MAF or the filter itself* the truck starts, then dies immediately. It was acting up, as if the MAF was bad before I took out the instrument cluster. Upon removal of the instrument cluster to fix my PRND***, everything ran fine* now, I have no reading regarding my Volts, Oil, Temp, etc.
GetHuman: Let's quantify your experience contacting General Motors. On a scale of 1 to 5, how easy is it go get help on a General Motors problem?
GetHuman-parkcore: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-parkcore: I'd give them a four out of five on communication.
GetHuman: And what about General Motors's ability to quickly and effectively address your problem?
GetHuman-parkcore: For that I would say one out of five.
GetHuman: And finally- any advice for other General Motors customers?
GetHuman-parkcore: Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour General Motors pour savoir qui vous êtes.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-parkcore taken from his General Motors customer service problem that occurred on novembre 27, 2017.