United Airlines: changed my seat without telling me
Un United Airlines avis client de l'utilisateur GetHuman GetHuman-brandon101 de décembre 1er, 2017
Background on GetHuman-brandon101's case
GetHuman: GetHuman-brandon101 - can you tell our other United Airlines customers when your case took place?
GetHuman-brandon101: Yup. It was afternoon, on novembre 22.
GetHuman: Did you reach out to United Airlines, and if so, how?
GetHuman: And which of these common United Airlines customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-brandon101 a list of common United Airlines problems)
GetHuman-brandon101: "Make a booking" was why I was trying to call.
GetHuman-brandon101's review of United Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's United Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-brandon101: United Airlines: changed my seat without telling me
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-brandon101: changed my seat for no reason they could tell me
GetHuman: Let's quantify your experience contacting United Airlines. On a scale of 1 to 5, how easy is it go get help on a United Airlines problem?
GetHuman-brandon101: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-brandon101: I'd give them a four out of five on communication.
GetHuman: And what about United Airlines's ability to quickly and effectively address your problem?
GetHuman-brandon101: For that I would say three out of five.
GetHuman: And finally- any advice for other United Airlines customers?
GetHuman-brandon101: Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour United Airlines pour savoir qui vous êtes.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-brandon101 taken from his United Airlines customer service problem that occurred on novembre 22, 2017.