Un McDonald's avis client de l'utilisateur GetHuman GetHuman-loghunt de novembre 30, 2017
Background on GetHuman-loghunt's case
GetHuman: GetHuman-loghunt - can you tell our other McDonald's customers when your case took place?
GetHuman-loghunt: Yup. It was morning, on novembre 26.
GetHuman: Did you reach out to McDonald's, and if so, how?
GetHuman: And which of these common McDonald's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-loghunt a list of common McDonald's problems)
GetHuman-loghunt: "Cancel a reservation" was why I was trying to call.
GetHuman-loghunt's review of McDonald's customer service
GetHuman: So how would you sum up your experience for GetHuman's McDonald's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-loghunt: i bought a burger but it had a lot of mold
GetHuman: Let's quantify your experience contacting McDonald's. On a scale of 1 to 5, how easy is it go get help on a McDonald's problem?
GetHuman-loghunt: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-loghunt: I'd give them a one out of five on communication.
GetHuman: And what about McDonald's's ability to quickly and effectively address your problem?
GetHuman-loghunt: For that I would say one out of five.
GetHuman: And finally- any advice for other McDonald's customers?
GetHuman-loghunt: Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour McDonald's pour savoir qui vous êtes.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-loghunt taken from his McDonald's customer service problem that occurred on novembre 26, 2017.