Facebook: Hi Christopher,*It looks like your ads didn't m...
Un Facebook avis client de l'utilisateur GetHuman GetHuman-impalas de novembre 30, 2017
Contexte du cas de GetHuman-impalas
GetHuman:GetHuman-impalas - pouvez-vous dire à nos autres Facebook clients quand votre cas a eu lieu?
GetHuman-impalas:Sure. C'était middle of the night, le novembre 21.
GetHuman:Avez-vous contacté Facebook, et si oui, comment?
GetHuman:Et lequel de ces problèmes clients Facebook courants décrit le mieux la raison pour laquelle vous vouliez leur parler?
(Affiche GetHuman-impalas une liste de problèmes Facebook courants)
GetHuman-impalas:"Technical support" était la raison pour laquelle j'essayais to contact.
L'avis de GetHuman-impalas sur le Facebook service client
GetHuman:Alors, comment résumeriez-vous votre expérience pour la communauté de clients Facebook de GetHuman? Nous censurerons tous les identifiants, numéros ou codes et tous les mots inappropriés ici par respect pour les millions d'autres clients utilisant cette ressource.
GetHuman-impalas:Hi Christopher,*It looks like your ads didn't meet our Advertising Policies, so they were not app...
GetHuman:Pouvez-vous nous en dire un peu plus sur ce qui s'est passé le 11/21/17?
GetHuman-impalas:Hi Christopher,*It looks like your ads didn't meet our Advertising Policies, so they were not approved.*Ad Name: Post: *LetsMeetOurMatch*posts***************** to fans and their friends *Account ID: ********* *Ad Creator Name: Christopher Todd Smith *Edit Your Ad * * Get More Help * * **Here's why we couldn't approve this ad*It looks like you submitted an ad for a dating service through one of our self-service advertising tools. At this time, ads for dating sites and apps are only allowed from approved advertisers. *In order to be a registered dating partner please follow this link to begin your application process: *https:**www.facebook.com*help*contact***************** *The Policy team will contact you directly with an answer within ** days. *If you’re already a partner and think your ad follows the rules and should have been approved, please let us know.*Learn more about advertising dating services on Facebook.*For more information, read our advertising Terms and our Ad Guidelines. These policies help keep Facebook safe and welcoming for everyone. If you think your ad meets these guidelines, please get in touch.*Ad Name: ************ Promoting Let's Meet Our Match *Account ID: ********* *Ad Creator Name: Christopher Todd Smith *Edit Your Ad * * Get More Help * * **Here's why we couldn't approve this ad*It looks like you submitted an ad for a dating service through one of our self-service advertising tools. At this time, ads for dating sites and apps are only allowed from approved advertisers. *In order to be a registered dating partner please follow this link to begin your application process: *https:**www.facebook.com*help*contact***************** *The Policy team will contact you directly with an answer within ** days. *If you’re already a partner and think your ad follows the rules and should have been approved, please let us know.*Learn more about advertising dating services on Facebook.*For more information, read our advertising Terms and our Ad Guidelines. These policies help keep Facebook safe and welcoming for everyone. If you think your ad meets these guidelines, please get in touch.*Thanks,**The Facebook Ads Team**********************************************************************************************Your reply*Today*My Ad is for a BOOK!! My FB page is for a BOOK!! NOT an Online*Internet Dating website!! I have been through this process several times already, only to have my Ads ultimately approved. Please review this more carefully and you will see I am promoting an Ad for a BOOK I have personally authored and NOT a dating website!! I have also changed the background photo to eliminate the text that appeared previously.*Attachments*BeachCouple - Copy (*).jpg
GetHuman:Quantifions votre expérience en contactant Facebook. Sur une échelle de 1 à 5, est-il facile d'obtenir de l'aide sur un problème Facebook?
GetHuman-impalas:Je leur donnerais un two sur cinq pour faciliter la recherche de votre aide.
GetHuman:Qu'en est-il de la qualité de la communication. Comment évalueriez-vous cela sur une échelle de 1 à 5?
GetHuman-impalas:Je leur donnerais un one sur cinq en communication.
GetHuman:Et qu'en est-il de la capacité de Facebook à résoudre rapidement et efficacement votre problème?
GetHuman-impalas:Pour cela, je dirais four sur cinq.
GetHuman:Et enfin, des conseils pour les autres Facebook clients?
GetHuman-impalas:Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour Facebook pour savoir qui vous êtes.
GetHuman:Bien, tu l'as maintenant. Quelques commentaires utiles et mots de GetHuman-impalas tirés de son Facebook problème de service client survenu le novembre 21, 2017.