Duke Energy (IN): they do not work with you they do not offer any...
Un Duke Energy (IN) avis client de l'utilisateur GetHuman GetHuman-320260 de novembre 4, 2017
Background on GetHuman-320260's case
GetHuman: GetHuman-320260 - can you tell our other Duke Energy (IN) customers when your case took place?
GetHuman-320260: Yes I can. It was afternoon, on octobre 28.
GetHuman: Did you reach out to Duke Energy (IN), and if so, how?
GetHuman: And which of these common Duke Energy (IN) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-320260 a list of common Duke Energy (IN) problems)
GetHuman-320260: "Change appointment" was why I was trying to call.
GetHuman-320260's review of Duke Energy (IN) customer service
GetHuman: So how would you sum up your experience for GetHuman's Duke Energy (IN) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-320260: they do not work with you they do not offer any kind of assistance !! customer service is horriable!!!
GetHuman: Let's quantify your experience contacting Duke Energy (IN). On a scale of 1 to 5, how easy is it go get help on a Duke Energy (IN) problem?
GetHuman-320260: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-320260: I'd give them a one out of five on communication.
GetHuman: And what about Duke Energy (IN)'s ability to quickly and effectively address your problem?
GetHuman-320260: For that I would say two out of five.
GetHuman: And finally- any advice for other Duke Energy (IN) customers?
GetHuman-320260: Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour Duke Energy (IN) pour savoir qui vous êtes.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-320260 taken from his Duke Energy (IN) customer service problem that occurred on octobre 28, 2017.