Yelp: I left this review after bad experience from Li...

Un Yelp avis client de l'utilisateur GetHuman GetHuman-mikyoun de novembre 29, 2017

Contexte du cas de GetHuman-mikyoun

GetHuman:GetHuman-mikyoun - pouvez-vous dire à nos autres Yelp clients quand votre cas a eu lieu?
GetHuman-mikyoun:Yes I can. C'était morning, le novembre 27.
GetHuman:Avez-vous contacté Yelp, et si oui, comment?
GetHuman-mikyoun:J'ai utilisé le 877-767-9357 numéro que j'ai trouvé sur la page de numéro de téléphone client GetHuman Yelp sur laquelle j'étais:Yelp Numéro de téléphone du service client
GetHuman:Et lequel de ces problèmes clients Yelp courants décrit le mieux la raison pour laquelle vous vouliez leur parler?
(Affiche GetHuman-mikyoun une liste de problèmes Yelp courants)
GetHuman-mikyoun:"Technical or service issue" était la raison pour laquelle j'essayais to contact.

L'avis de GetHuman-mikyoun sur le Yelp service client

GetHuman:Alors, comment résumeriez-vous votre expérience pour la communauté de clients Yelp de GetHuman? Nous censurerons tous les identifiants, numéros ou codes et tous les mots inappropriés ici par respect pour les millions d'autres clients utilisant cette ressource.
GetHuman-mikyoun:I left this review after bad experience from Living Space Furniture store. So people can be aware. I have seen worst review than mine and you left my reviews . I don't know what your problem is but I left honest true experience and you removed it. For cheaters. Shame Shame Shame. I now know your review are fucked up. You got a be shame of your self for protecting tricking bad business. You got a be shame of yourself for being on this cheaters side who is bad to the customer and remove my honest truth bad experience so other customer won't bad experience like me. You got a be shame of yourself for being on their cheaters side ,bad business side and not protecting the other people. Shame Shame Shame on you!!!*Shame Shame Shame. It is really Shame that you protect this bad business!!!**Do not buy furniture from here.When you buy new furniture, they send you used items. They trick you and fool you, thinking that you will never find out that you got used and worn out furniture. They clean them really good so it is hard to catch. Hoping that they will never get caught. Well I caught them. So watch carefully**I bought * new boyd sofa and they send me * used sofas. The inspection guys came and took it back and apologized for the inconvenience because it is obviously used and worn out furniture.(They were good about the situation).They charge you full price for used furniture. Ridiculous!!! I went back to the store and complained.They said they will compensate $** with free delivery but later a guy named Lyuben change it to $**. He was talking to me like he was doing me a favor, take it or leave it like that way talking very manipulatively!!! very rude and ugly attitude. They don't think about you or care about you or even feel sorry for what they do to the people. They have no heart, no moral, or any shame for what they do to the customers. Stay away from these guys and from this store. Filthy liars. There was a sales person named Jenna. She said to buy one sofa furniture VIP furniture insurance so I could trick the company to cover the other sofa for free, since they are same identical ones. My husband said "don't they scan the barcode to check the item before they send them out from the warehouse to customer to check which is which and where it was purchased to know the history of the merchandise since we are buying vip furniture insurance?" and she said that's right and she quickly changed by saying yes you do need to buy vip furniture insurance for each of the sofa even though, they are same identical ones and said that they scan each merchandise to keep the record of the history of the item and for the vip furniture insurance record reference. So this means, when the warehouse sends these * identical sofa to us according to what Jenna said they should of known that these were * used sofa indeed because she said they scan them for the record since we are buying vip furniture insurance. She said clearly, they scan the furniture to see the history of the furniture. So they did know that this was indeed used items and still choose to send them out to the customer who paid for brand new item price. So be careful and watch out
GetHuman:Quantifions votre expérience en contactant Yelp. Sur une échelle de 1 à 5, est-il facile d'obtenir de l'aide sur un problème Yelp?
GetHuman-mikyoun:Je leur donnerais un three sur cinq pour faciliter la recherche de votre aide.
GetHuman:Qu'en est-il de la qualité de la communication. Comment évalueriez-vous cela sur une échelle de 1 à 5?
GetHuman-mikyoun:Je leur donnerais un four sur cinq en communication.
GetHuman:Et qu'en est-il de la capacité de Yelp à résoudre rapidement et efficacement votre problème?
GetHuman-mikyoun:Pour cela, je dirais one sur cinq.
GetHuman:Et enfin, des conseils pour les autres Yelp clients?
GetHuman-mikyoun:Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour Yelp pour savoir qui vous êtes.
GetHuman:Bien, tu l'as maintenant. Quelques commentaires utiles et mots de GetHuman-mikyoun tirés de son Yelp problème de service client survenu le novembre 27, 2017.

Yelp

1.10 sur 5 étoiles | 317 avis

L'avis de GetHuman-mikyoun Yelp

Difficulté à trouver de l'aide
3 sur 5 étoiles
Qualité de la communication
4 sur 5 étoiles
Actualité et professionnalisme
1 sur 5 étoiles
Évaluation globale du service client
3 sur 5 étoiles

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