Target: you are dealing with central america. They are...
Un Target avis client de l'utilisateur GetHuman ~carm de novembre 18, 2017
Background on ~carm's case
GetHuman: ~carm - can you tell our other Target customers when your case took place?
~carm: Yes. It was morning, on novembre 14.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~carm a list of common Target problems)
~carm: "Refund an Order" was why I was trying to call.
~carm's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carm: you are dealing with central america. They are very good at apologizing, greeting etc.. But your problem does not get solved! they give you the run around. I shipped a defective item UPS i have confirmation that it was received over three weeks ago from ups. but central america keeps saying as soon as we receive we will send replacement? I gave them the tracking number to see for them selfs but they dont know how to proceed. They keep saying we wait till defect is received?? Unbelievable. You cannot get ahold of anyone in US.. dont ship or order anything on line!!!!
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~carm: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carm: I'd give them a five out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~carm: For that I would say two out of five.
GetHuman: And finally- any advice for other Target customers?
~carm: Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour Target pour savoir qui vous êtes.
GetHuman: Well there you have it. Some useful feedback and words from ~carm taken from his Target customer service problem that occurred on novembre 14, 2017.