Issue with Straight Talk
Un Straight Talk avis client de l'utilisateur GetHuman GetHuman-getitjo de décembre 6, 2017
Contexte du cas de GetHuman-getitjo
GetHuman:GetHuman-getitjo - pouvez-vous dire à nos autres Straight Talk clients quand votre cas a eu lieu?
GetHuman-getitjo:Sure. C'était morning, le décembre 2.
GetHuman:Avez-vous contacté Straight Talk, et si oui, comment?
GetHuman:Et lequel de ces problèmes clients Straight Talk courants décrit le mieux la raison pour laquelle vous vouliez leur parler?
(Affiche GetHuman-getitjo une liste de problèmes Straight Talk courants)
GetHuman-getitjo:"Transfer Phone Number" était la raison pour laquelle j'essayais to call.
L'avis de GetHuman-getitjo sur le Straight Talk service client
GetHuman:Alors, comment résumeriez-vous votre expérience pour la communauté de clients Straight Talk de GetHuman? Nous censurerons tous les identifiants, numéros ou codes et tous les mots inappropriés ici par respect pour les millions d'autres clients utilisant cette ressource.
GetHuman-getitjo:Issue with Straight Talk
GetHuman:Pouvez-vous nous en dire un peu plus sur ce qui s'est passé le 12/02/17?
GetHuman-getitjo:Well I have been a loyal straight talk customer for * or so years now and in the past I always bought my phones from them at my local Walmart (the prepackaged ones sold by straight talk) but last tax season I spurred on myself and bought a refurbished unlocked Verizon Samsung Galaxy s* though amazon for around $*** to use on straight talk. I did that cause I didn't see a phone I liked that was ran off Verizon towers on the straight talk sight at the time. So I was just going do the BYOP deal though straight talk. I was so excited cause this was the first time I ever spurred that much on my and a phone. Things seemed great at first and I'm really not sure when I first noticed the problem but I would notice I had voice mail but never heard my phone ring. It also never notified me of a missed call. Then at times I couldn't make a call either. I would have to restarted my phone numerous times a day just to call out or I would restart my phone randomly just to give me better chance a receiving a call in case one was to come in. I kinda assumed at first it was because it was a "refurbished" phone and not a straight talk either. So after months of aggravating ****. I put my application in on the Straight Talk Plus payment deal and pick out a NEW phone and get rid of the stress of my $*** (poor me) phone. Well I received my new phone just a few days ago. I was like a child on Christmas morning I couldn't wait to activate it. I choose a brand new Samsung Galaxy Note * Activation took around and hour and a half and things were looking so promissing. The phone was making called and I even received a few then BAM!! Someone called and no ring tone, no missed call notification just a voice mail stating they called. Then I slowly realized I was in the same predicament. :( Verizon has the best reception in our area and at&the is basically the only other choice. I know there's many many other people out there who have also do the BYOP from straight talk using verizon phones. What is going on for my two well over $**** nightmare?? Will I ever wake up from this?
GetHuman:Quantifions votre expérience en contactant Straight Talk. Sur une échelle de 1 à 5, est-il facile d'obtenir de l'aide sur un problème Straight Talk?
GetHuman-getitjo:Je leur donnerais un two sur cinq pour faciliter la recherche de votre aide.
GetHuman:Qu'en est-il de la qualité de la communication. Comment évalueriez-vous cela sur une échelle de 1 à 5?
GetHuman-getitjo:Je leur donnerais un five sur cinq en communication.
GetHuman:Et qu'en est-il de la capacité de Straight Talk à résoudre rapidement et efficacement votre problème?
GetHuman-getitjo:Pour cela, je dirais one sur cinq.
GetHuman:Et enfin, des conseils pour les autres Straight Talk clients?
GetHuman-getitjo:Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour Straight Talk pour savoir qui vous êtes.
GetHuman:Bien, tu l'as maintenant. Quelques commentaires utiles et mots de GetHuman-getitjo tirés de son Straight Talk problème de service client survenu le décembre 2, 2017.