PA Turnpike EZ Pass: I spoke with two representatives and both were...

Un PA Turnpike EZ Pass avis client de l'utilisateur GetHuman ~Anonymous de novembre 28, 2017

Background on ~Anonymous's case

GetHuman: ~Anonymous - can you tell our other PA Turnpike EZ Pass customers when your case took place?
~Anonymous: Yes. It was middle of the night, on novembre 23.
GetHuman: Did you reach out to PA Turnpike EZ Pass, and if so, how?
~Anonymous: I used the 877-736-6727 number I found for on the GetHuman PA Turnpike EZ Pass customer phone number page I was on: PA Turnpike EZ Pass Customer Service Phone Number
GetHuman: And which of these common PA Turnpike EZ Pass customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common PA Turnpike EZ Pass problems)
~Anonymous: "Make a booking" was why I was trying to call.

~Anonymous's review of PA Turnpike EZ Pass customer service

GetHuman: So how would you sum up your experience for GetHuman's PA Turnpike EZ Pass customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: I spoke with two representatives and both were very unpleasant and rude. I could almost hear their eyes rolling over the phone with their attitude. EZ pass continues to take more money from my account than I authorize and no one will fix it or even care to be nice to their customers. I am frustrated that my toll money goes to this company. If I have to pay to drive on poor quality roads then I atleast would expect EZ pass to employ decent human beings and fix the problems they create.
GetHuman: Let's quantify your experience contacting PA Turnpike EZ Pass. On a scale of 1 to 5, how easy is it go get help on a PA Turnpike EZ Pass problem?
~Anonymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a one out of five on communication.
GetHuman: And what about PA Turnpike EZ Pass's ability to quickly and effectively address your problem?
~Anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other PA Turnpike EZ Pass customers?
~Anonymous: Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour PA Turnpike EZ Pass pour savoir qui vous êtes.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his PA Turnpike EZ Pass customer service problem that occurred on novembre 23, 2017.

PA Turnpike EZ Pass

1.00 of 5 stars | 16 reviews

~Anonymous's PA Turnpike EZ Pass Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like PA Turnpike EZ Pass, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with PA Turnpike EZ Pass in any way.

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