Merry Maids: Unhappy with my service
Un Merry Maids avis client de l'utilisateur GetHuman GetHuman-freshbc de décembre 5, 2017
Contexte du cas de GetHuman-freshbc
GetHuman:GetHuman-freshbc - pouvez-vous dire à nos autres Merry Maids clients quand votre cas a eu lieu?
GetHuman-freshbc:Sure. C'était evening, le novembre 29.
GetHuman:Avez-vous contacté Merry Maids, et si oui, comment?
GetHuman:Et lequel de ces problèmes clients Merry Maids courants décrit le mieux la raison pour laquelle vous vouliez leur parler?
(Affiche GetHuman-freshbc une liste de problèmes Merry Maids courants)
GetHuman-freshbc:"None of those really matches why I wanted to call Merry Maids that day." était la raison pour laquelle j'essayais to call.
L'avis de GetHuman-freshbc sur le Merry Maids service client
GetHuman:Alors, comment résumeriez-vous votre expérience pour la communauté de clients Merry Maids de GetHuman? Nous censurerons tous les identifiants, numéros ou codes et tous les mots inappropriés ici par respect pour les millions d'autres clients utilisant cette ressource.
GetHuman-freshbc:Unhappy with my service
GetHuman:Pouvez-vous nous en dire un peu plus sur ce qui s'est passé le 11/29/17?
GetHuman-freshbc:To Whom it May Concern:**We terminated our contract with Merry Maid Services today. My name is Robert Freshcorn and I live at **** Bennett Drive, Morgantown, WV *****. We have been displeased with our services that we have received from Merry Maid since our very first one. We have them come out every * weeks to clean our * bedroom * bath ranch style home. Every time that they have been out here they have missed something during their cleaning from dusting tables, to not cleaning toilets, to not cleaning our daughters room, not cleaning the master bedroom, missed dusting the bookshelf in the hallway twice (on * visits), sweeping, vacuuming, mopping and cleaning the countertop off in the kitchen. We contacted the office and let the cleaning crew know about our disappointments and what was missed. They told us they would take care of it next time and to right down what was missed.**I am a disabled veteran and my wife has health issues as well. We were hoping that Merry Maid Cleaning Services was going to be reliable and dependable. Someone that we could count on to help out with our cleaning needs. All we want is for our house to be clean and for us to get the services that we paid for and that has never happened. We have had problems since day one and never have had the same crew clean our house twice. When they called to confirm our appointment for today, Wednesday, September **, ****, we voiced our concerns about always having different cleaning crews and the problems we always seem to have getting our house cleaned and the problems we have had. We were told that we should have the same crew as we had last time. Well that of course did not happen. The crew that came to clean today was an elderly couple. They did not clean my daughter’s room. She had to run outside to catch them before they left and have them come back in. They thought they were done. They did not dust or clean the end tables in the living room. Our bedroom was not clean. The floors were still dirty and the bathrooms where halfway were half done. **Our house has not been clean to our satisfaction since day one and we have paid the in full ever two weeks. I do not feel that it is far when your site guarantee’s ***% guarantees.**Leave the details to us.*We are your local home cleaning services professionals and pledge to clean thoroughly, completely and reliably. To learn more about Merry Maids, please continue to browse our website. When you are ready to begin a service call your local Merry Maids directly, or submit your request online by filling out the form above.**A clean that measures up.* ***Customized cleaning***Screened & trained employees***Bonded & insured***Equipment & supplies provided**It is a shame that we have paid for services that we did not get rendered. I will not recommend Merry Maid Cleaning Services. **Sincerely,**Robert and Cara Freshcorn*Cell *: ***.***.*****Home *: ***.***.*****F*****@***.com
GetHuman:Quantifions votre expérience en contactant Merry Maids. Sur une échelle de 1 à 5, est-il facile d'obtenir de l'aide sur un problème Merry Maids?
GetHuman-freshbc:Je leur donnerais un one sur cinq pour faciliter la recherche de votre aide.
GetHuman:Qu'en est-il de la qualité de la communication. Comment évalueriez-vous cela sur une échelle de 1 à 5?
GetHuman-freshbc:Je leur donnerais un one sur cinq en communication.
GetHuman:Et qu'en est-il de la capacité de Merry Maids à résoudre rapidement et efficacement votre problème?
GetHuman-freshbc:Pour cela, je dirais two sur cinq.
GetHuman:Et enfin, des conseils pour les autres Merry Maids clients?
GetHuman-freshbc:Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour Merry Maids pour savoir qui vous êtes.
GetHuman:Bien, tu l'as maintenant. Quelques commentaires utiles et mots de GetHuman-freshbc tirés de son Merry Maids problème de service client survenu le novembre 29, 2017.
Merry Maids
-1.00 sur 5 étoiles | 47 avis
L'avis de GetHuman-freshbc Merry Maids
Difficulté à trouver de l'aide
1 sur 5 étoiles
Qualité de la communication
1 sur 5 étoiles
Actualité et professionnalisme
2 sur 5 étoiles
Évaluation globale du service client
1 sur 5 étoiles
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