LA Fitness: No issues with cancellation. They suggested I m...

Un LA Fitness avis client de l'utilisateur GetHuman GetHuman-21358 de novembre 27, 2017

Background on GetHuman-21358's case

GetHuman: GetHuman-21358 - can you tell our other LA Fitness customers when your case took place?
GetHuman-21358: Yup. It was middle of the night, on novembre 25.
GetHuman: Did you reach out to LA Fitness, and if so, how?
GetHuman-21358: I used the 949-255-7200 number I found for on the GetHuman LA Fitness customer phone number page I was on: LA Fitness Customer Service Phone Number
GetHuman: And which of these common LA Fitness customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-21358 a list of common LA Fitness problems)
GetHuman-21358: "Complaint About a Visit" was why I was trying to call.

GetHuman-21358's review of LA Fitness customer service

GetHuman: So how would you sum up your experience for GetHuman's LA Fitness customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-21358: No issues with cancellation. They suggested I make it to a club to cancel, but they cancelled over the phone.
GetHuman: Let's quantify your experience contacting LA Fitness. On a scale of 1 to 5, how easy is it go get help on a LA Fitness problem?
GetHuman-21358: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-21358: I'd give them a three out of five on communication.
GetHuman: And what about LA Fitness's ability to quickly and effectively address your problem?
GetHuman-21358: For that I would say five out of five.
GetHuman: And finally- any advice for other LA Fitness customers?
GetHuman-21358: Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour LA Fitness pour savoir qui vous êtes.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-21358 taken from his LA Fitness customer service problem that occurred on novembre 25, 2017.

LA Fitness

2.55 of 5 stars | 68 reviews

GetHuman-21358's LA Fitness Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like LA Fitness, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with LA Fitness in any way.

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