LA Fitness: Got a person immediately and they reversed my p...
Un LA Fitness avis client de l'utilisateur GetHuman GetHuman-231797 de novembre 26, 2017
Background on GetHuman-231797's case
GetHuman: GetHuman-231797 - can you tell our other LA Fitness customers when your case took place?
GetHuman-231797: Yeah. It was middle of the night, on novembre 22.
GetHuman: Did you reach out to LA Fitness, and if so, how?
GetHuman: And which of these common LA Fitness customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-231797 a list of common LA Fitness problems)
GetHuman-231797: "Update Account Information" was why I was trying to call.
GetHuman-231797's review of LA Fitness customer service
GetHuman: So how would you sum up your experience for GetHuman's LA Fitness customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-231797: Got a person immediately and they reversed my personal trainer sessions that I had no authorized. Was told it would take *-* business days to see that money returned to the account.
GetHuman: Let's quantify your experience contacting LA Fitness. On a scale of 1 to 5, how easy is it go get help on a LA Fitness problem?
GetHuman-231797: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-231797: I'd give them a four out of five on communication.
GetHuman: And what about LA Fitness's ability to quickly and effectively address your problem?
GetHuman-231797: For that I would say five out of five.
GetHuman: And finally- any advice for other LA Fitness customers?
GetHuman-231797: Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour LA Fitness pour savoir qui vous êtes.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-231797 taken from his LA Fitness customer service problem that occurred on novembre 22, 2017.