Dollar Tree: Complaint
Un Dollar Tree avis client de l'utilisateur GetHuman GetHuman-bdbarnes de décembre 3, 2017
Contexte du cas de GetHuman-bdbarnes
GetHuman:GetHuman-bdbarnes - pouvez-vous dire à nos autres Dollar Tree clients quand votre cas a eu lieu?
GetHuman-bdbarnes:Sure. C'était afternoon, le décembre 1er.
GetHuman:Avez-vous contacté Dollar Tree, et si oui, comment?
GetHuman:Et lequel de ces problèmes clients Dollar Tree courants décrit le mieux la raison pour laquelle vous vouliez leur parler?
(Affiche GetHuman-bdbarnes une liste de problèmes Dollar Tree courants)
GetHuman-bdbarnes:"Overcharge/Strange charge" était la raison pour laquelle j'essayais to call.
L'avis de GetHuman-bdbarnes sur le Dollar Tree service client
GetHuman:Alors, comment résumeriez-vous votre expérience pour la communauté de clients Dollar Tree de GetHuman? Nous censurerons tous les identifiants, numéros ou codes et tous les mots inappropriés ici par respect pour les millions d'autres clients utilisant cette ressource.
GetHuman-bdbarnes:Complaint
GetHuman:Pouvez-vous nous en dire un peu plus sur ce qui s'est passé le 12/01/17?
GetHuman-bdbarnes:Hello, almost * weeks ago I had a heated exchange when the sift manager working the cash register started verbally shouted because I asked the another near employee if she could assist the more than * people with an average of ten items ,majority if she could open another register ,the shift manager named Kay took offense & started yelling and screaming she was got this and everybody would have to wait & would not moderate her tone ,not one iota.Her name was Kay ,my *nd altercation was yesterday when a cashier name Leroy was incessant on putting my raw fish in the same bag as my soap and detergent and would not let me buy another bag to have them separately ,than he started yelling" take what u purchase the way i put it and or get out the store.He also would not stop screaming and yelling ,I left. I called to get both employees names to file a complaint ,when the shift manager and the Mexican female worker started giving me false information over the phone forcing me to go back to the store to verily amicably ,request get their workers name the shift manager named Tammy as well as the female Mexican worker ,started with under the breath snide remarks or harried comments and would not allow me to ask the offending employee names stating it was a in- store issue that would be address ,i felt she was brushing off the issues since she was directly beside him on the next cash register shift manager Tammy ,and she would not address the situation other than tuck her facially expression smiling and laughing .I was greatly insulted ,& I as well as the parties adjust for will not shopping at the convenient locale store to my home anymore at least * the situation is satisfactorily adjusted.& weekly i spend more than ***-*** bucks weekly to monthly at your franchise store,I was beyond greatly offended that I went outside and called the police to file a complaint ,just to get the employees name since the shift manager ran interference just looking at the name tags ,stating also that was her group, as i was leaving . I was beyond greatly insulted.
GetHuman:Quantifions votre expérience en contactant Dollar Tree. Sur une échelle de 1 à 5, est-il facile d'obtenir de l'aide sur un problème Dollar Tree?
GetHuman-bdbarnes:Je leur donnerais un four sur cinq pour faciliter la recherche de votre aide.
GetHuman:Qu'en est-il de la qualité de la communication. Comment évalueriez-vous cela sur une échelle de 1 à 5?
GetHuman-bdbarnes:Je leur donnerais un five sur cinq en communication.
GetHuman:Et qu'en est-il de la capacité de Dollar Tree à résoudre rapidement et efficacement votre problème?
GetHuman-bdbarnes:Pour cela, je dirais two sur cinq.
GetHuman:Et enfin, des conseils pour les autres Dollar Tree clients?
GetHuman-bdbarnes:Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour Dollar Tree pour savoir qui vous êtes.
GetHuman:Bien, tu l'as maintenant. Quelques commentaires utiles et mots de GetHuman-bdbarnes tirés de son Dollar Tree problème de service client survenu le décembre 1er, 2017.