Allegiant: I had tried to call them to recover my itinerar...
Un Allegiant avis client de l'utilisateur GetHuman ~Ethan de novembre 28, 2017
Background on ~Ethan's case
GetHuman: ~Ethan - can you tell our other Allegiant customers when your case took place?
~Ethan: Yeah. It was afternoon, on novembre 19.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Ethan a list of common Allegiant problems)
~Ethan: "Make a booking" was why I was trying to call.
~Ethan's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ethan: I had tried to call them to recover my itinerary number and I was on hold for * hours before their line shut down! I had to contact someone that personally knew someone within alligant to get my information. Very frustrating and will never use again!
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Ethan: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ethan: I'd give them a three out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Ethan: For that I would say one out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Ethan: Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour Allegiant pour savoir qui vous êtes.
GetHuman: Well there you have it. Some useful feedback and words from ~Ethan taken from his Allegiant customer service problem that occurred on novembre 19, 2017.