Go Health Insurance: I had to speak to * people before I even got a...
Un Go Health Insurance avis client de l'utilisateur GetHuman ~Choose someone else- they'll a de novembre 25, 2017
Contexte du cas de ~Choose someone else- they'll a
GetHuman:~Choose someone else- they'll a - pouvez-vous dire à nos autres Go Health Insurance clients quand votre cas a eu lieu?
~Choose someone else- they'll a:Sure. C'était middle of the night, le novembre 19.
GetHuman:Avez-vous contacté Go Health Insurance, et si oui, comment?
GetHuman:Et lequel de ces problèmes clients Go Health Insurance courants décrit le mieux la raison pour laquelle vous vouliez leur parler?
(Affiche ~Choose someone else- they'll a une liste de problèmes Go Health Insurance courants)
~Choose someone else- they'll a:"Overcharge/Strange charge" était la raison pour laquelle j'essayais to call.
L'avis de ~Choose someone else- they'll a sur le Go Health Insurance service client
GetHuman:Alors, comment résumeriez-vous votre expérience pour la communauté de clients Go Health Insurance de GetHuman? Nous censurerons tous les identifiants, numéros ou codes et tous les mots inappropriés ici par respect pour les millions d'autres clients utilisant cette ressource.
~Choose someone else- they'll a:I had to speak to * people before I even got a price for some kind of coverage. The first person I spoke to tried to sell me something before even taking my information. He acted like I called him and was bothering him because I wasn't ready to purchase something. He tried to scare me with tax penalties to get me to purchase something. I told him that THEY called me to give me quotes, which is what I thought the service was meant to do. When I said that I was hoping just get some quotes and that I wasn't going to incur any penalties because I would not be uninsured for more than * months, he said to go to the website and then hung up on me. I called back and spoke to another woman who was shocked at what I told her. She assumed that it was because I didn't want to give information. I said, he never asked me for anything. So, she finally took some of my information, then transferred me to another woman, saying that she would give me quotes. When I was transferred, the new lady asked me
GetHuman:Quantifions votre expérience en contactant Go Health Insurance. Sur une échelle de 1 à 5, est-il facile d'obtenir de l'aide sur un problème Go Health Insurance?
~Choose someone else- they'll a:Je leur donnerais un one sur cinq pour faciliter la recherche de votre aide.
GetHuman:Qu'en est-il de la qualité de la communication. Comment évalueriez-vous cela sur une échelle de 1 à 5?
~Choose someone else- they'll a:Je leur donnerais un two sur cinq en communication.
GetHuman:Et qu'en est-il de la capacité de Go Health Insurance à résoudre rapidement et efficacement votre problème?
~Choose someone else- they'll a:Pour cela, je dirais five sur cinq.
GetHuman:Et enfin, des conseils pour les autres Go Health Insurance clients?
~Choose someone else- they'll a:Appelez-les tôt dans la journée ou tard. N'oubliez pas les informations personnelles ou de compte dont vous pourriez avoir besoin pour Go Health Insurance pour savoir qui vous êtes.
GetHuman:Bien, tu l'as maintenant. Quelques commentaires utiles et mots de ~Choose someone else- they'll a tirés de son Go Health Insurance problème de service client survenu le novembre 19, 2017.